EEncompass.

Service catalogue

The full stack of everyday IT, under one contract.

Each service below can be bought on its own, but they were designed to work together — one monitoring platform, one documentation set, one team that already knows your environment.

01

Managed IT Support

A full IT department, on subscription

Day-to-day support for people and machines: unlimited helpdesk, proactive monitoring, patching, asset tracking and onsite visits across Greater London.

  • Remote + onsite helpdesk with 15-minute triage
  • 24/7 monitoring of servers, endpoints and network
  • Automated patching and firmware management
  • Asset register, warranty and licence tracking
02

Cloud & Microsoft 365

Move it, run it, keep it tidy

Tenant design, migration and ongoing governance for Microsoft 365, Azure and Google Workspace — without the six-month consulting bill.

  • Email, SharePoint and Teams migrations with zero-loss cutover
  • Azure landing zones, cost control and rightsizing
  • Identity, conditional access and MFA rollout
  • Licence audits that usually pay for themselves
03

Cybersecurity

Defence that survives a real Tuesday

Layered protection built around how your team actually works, plus the paperwork auditors and insurers ask for.

  • Endpoint detection & response, email filtering, DNS security
  • Cyber Essentials and Cyber Essentials Plus readiness
  • Phishing simulation and staff awareness training
  • Incident response runbooks and tabletop exercises
04

Networks & Connectivity

Cabling to firewall, one owner

Design and installation of wired and wireless networks for offices, clinics, warehouses and multi-site operations.

  • Structured cabling, patching and comms room tidy-ups
  • Business broadband, leased lines and failover 5G
  • Managed firewalls, VLANs and site-to-site VPN
  • Wi-Fi heat mapping and guest network isolation
05

Backup & Continuity

The boring service that saves companies

Immutable, tested backups for servers, endpoints and SaaS data, with documented recovery targets you can prove.

  • 3-2-1-1 backup architecture with immutable copies
  • Microsoft 365 and Google Workspace SaaS backup
  • Quarterly restore tests with written evidence
  • Business continuity and disaster recovery planning
06

IT Consulting & Projects

Strategy, then hands on keyboards

Virtual CIO guidance, technology roadmaps, office moves, hardware refreshes and procurement handled end to end.

  • IT audits, roadmaps and budget planning
  • Office relocations and new-site fit-outs
  • Hardware procurement, imaging and deployment
  • Vendor management and contract review
07

Data, Web & Automation

Make the software do the typing

Websites, intranets, reporting dashboards and workflow automation that remove repetitive admin from your week.

  • Business websites, hosting and domain management
  • Power BI / Looker dashboards from your existing data
  • Power Automate and API integrations between systems
  • Document management and digital forms
08

Compliance & UK GDPR

Evidence, not vibes

Practical data-protection support for regulated and care-adjacent organisations, mapped to UK GDPR expectations.

  • Data mapping and records of processing activities
  • Policy pack: acceptable use, retention, breach response
  • Supplier due diligence and DPA review
  • Access control reviews and audit logging

Questions

Asked before every contract.

Do you work with organisations outside London?
Yes. Remote support covers the whole of the UK, and onsite visits are routine across Greater London and the Home Counties. Multi-site clients further afield are handled with scheduled visit cycles.
How is the service priced?
Managed services are billed per user or per device on a fixed monthly fee, so support volume never changes your invoice. Projects are quoted separately with a fixed scope.
Can you work alongside our existing IT person?
Often the best outcome. We take on monitoring, security and out-of-hours cover so internal staff can focus on the systems only they understand.
What happens if we already have a provider?
We run a parallel onboarding and coordinate the handover of credentials, licences and documentation. Contract notice periods are respected and planned around.
How quickly can you start?
Discovery can usually begin within a week. A typical transition for a 40-user organisation takes two to three weeks end to end.

Next step

Book a no-obligation IT audit.

Ninety minutes on site, a written risk report within five working days, and a fixed monthly figure. No slide decks.

Request the auditSee all services